Examples of conditions requiring telephone intervention with the customer are:
- High battery temperature
- High UPS temperature
- Current overload
- Prolonged mains failure
- Manual intervention on the UPS such as the opening/closing of breakers, or the start/stop of the inverter.
Examples of conditions requiring on-site service technician intervention are:
- Battery failure
- High temperature due to ventilation system failure
- UPS component failure
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